Integrations

The Jeli Incident Response & Management Platform integrates with your existing tech stack & setup is fast. Admins can configure any integration; simply navigate to Settings within the Jeli app, go to the Integrations tab, and click the “connect” button on any integration.

API Keys

In Beta: Connect Jeli’s API endpoints to retrieve various types of incident related data, or to integrate with any existing tooling you might want to trigger actions in Jeli. We’ll work with you and your team directly to get API keys in place during onboarding!

Google Meet

With Google Meet connected to your Jeli account, you have the option to start a Google Meet bridge automatically when opening an incident using the Jeli Incident Response Bot. Alternatively, you can also start a Google Meet at any time during an incident with the click of a button or running the command /jeli meet. Read the blog post here. Read the Docs.

Google SSO

Sign up for Jeli with a Google account and authenticate via Google as a single sign on option.

HR Data

Import your HR data into Jeli from a .csv file. Jeli can display the team, role, and home timezone of each person involved in an incident’s response. Understanding who participated in incidents is crucial to investigating the full social and technical context of an event. Read the Docs.

Jira

With our Jira integration, Jeli can create new tickets in Jira or import existing tickets as action items for investigations. Jeli will display action item status and other details, allowing you to easily manage and track your action items without leaving Jeli. Learn more.

Nobl9

Automatically declare an incident in Jeli when an SLO alerts, to more quickly respond and resolve the issue.

Okta

Connect your single sign on (SSO) experience in Okta to Jeli to make it easier to manage secure logins for your employees. We’ll work with you and your team directly to get the integration in place during onboarding!

OpsGenie

Page responders into an incident from the Jeli Incident Response Bot and automatically gather OpsGenie data for your analysis.

PagerDuty

Page responders into an incident from the Jeli Incident Response Bot and automatically gather PagerDuty data for your analysis. Jeli will show you who was on call during an incident and what alerts PagerDuty sent, allowing for a more complete representation of the incident. Read the Docs.

ServiceNow

Integrating Jeli with ServiceNow helps you focus on the response, not the paperwork. Press a button in ServiceNow to immediately start coordinating with Jeli in Slack, or automatically create new ServiceNow tickets when an incident is started with Jeli.

Slack

Sign up for Jeli with a Slack account and authenticate via Slack as a single sign on option. Jeli integrates directly with Slack to help facilitate incident response with our Incident Response Bot. After an incident, Jeli allows you to collect messages and user data from the channels and timeframes you specify using the Jeli Slack Bot. Import entire Channels, Direct Messages, and even Threads when you are ready to jump into figuring out what really happened with an incident during your analysis in the Jeli app. Read the Docs.

Slack SSO

Sign up for Jeli with a Slack account and authenticate via Slack as a single sign on option.

StatusPage

Update your Statuspage with the click of a button. Managing status post updates can be challenging during an incident while also trying to focus on understanding impact and working through solutions. Leaving the incident coordination channel to post a status update may even mean missing relevant information for customers. Set the status, impact, craft a message to your customers, and select impacted components all without leaving Slack. The Jeli Incident Response Bot will take care of adding the link of the created Statuspage post to the incident channel and in your broadcast channels. Learn more in the blog post here. Read the Docs.

Vanta

Vanta is an automated security and compliance platform that helps companies scale security practices and automate compliance. Integrating with Jeli will allow you to view your users with Jeli accounts, their permission levels, authentication methods, and more via Vanta’s Access Review. Read the blog post here.

Webhooks

Send your Jeli incident data to other tools that can receive data via webhook, such as business intelligence tools like Looker, or CRM tools like Salesforce. Docs are coming soon!

Zoom

Once Zoom is connected to your Jeli account, you have the option to start a Zoom bridge automatically when opening an incident using the Jeli Incident Response Bot. Alternatively, you can also start a Zoom at any time during an incident with the click of a button or running the command /jeli zoom. Read the blog post here.

Is there an integration you need but don’t see?

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