At Jeli we believe in the power of taking a proactive approach to incident analysis to help you truly understand how you got here.
We believe that incident analysis can be your organization’s secret weapon that will allow you to gain value from your incidents. We understand that good incident analysis is an investment, so we hope that this guide will help you push toward that change.
We also believe that the information laid out here will continue evolving. We will continue releasing additional materials to help you understand and apply the concepts in this guide as well as publishing revisions as the landscape changes.